Hi, I'm Amber

Business-minded, people-first, data-informed.

Product management intern, campus ambassador, and team lead who turns data and customer insight into decisions that stick.

Product ManagementTeam LeadershipCampus AmbassadorCustomer ExperienceProcess ImprovementData Analysis
Amber Holm
Amber Holm

About Me

The story behind the resume

I'm currently studying Chemical Engineering with Honors at the University of Minnesota, but the more time I spend in internships, leadership roles, and customer-facing jobs, the clearer it's become that my favorite problems aren't chemical, they're organizational. I like the moment when a messy process, a confusing dataset, or a frustrated customer turns into a clear next step.

That's shown up everywhere: leading discussions between students and department directors as a Chemical Engineering Student Ambassador, training new teammates and managing service quality as a Team Lead at Panera, and translating messy analytics into product decisions at Emerson. I'm looking for roles where I can keep asking good questions, digging into the data, and helping teams move from "here's the problem" to "here's what we're doing about it."

Professional Experience

Where I've put ideas into action

Engineering Product Management Intern

Emerson Automation Solutions

Shakopee, MN

May 2025 – Aug 2025
  • Built and optimized analytics dashboards and data flows to support product decision-making
  • Analyzed the competitive landscape and synthesized insights for cross-functional teams
  • Coordinated testing and validation for new digital tools, ensuring smooth rollout and a positive user experience
  • Collaborated with engineering, marketing, and product teams to support product lifecycle initiatives

Team Lead

Panera Bread

Chanhassen, MN

Mar 2021 – Present
  • Supervise daily operations, ensuring high-quality service and efficient workflows
  • Train and onboard new employees, improving team performance and consistency
  • Lead customer service initiatives that strengthened brand reputation and increased customer satisfaction
  • Manage a fast-paced, customer-facing environment with strong communication and leadership

Leadership & Involvement

Showing up for the people around me

Chemical Engineering Student Ambassador

University of Minnesota – Twin Cities

2025 – 2026

  • Lead department discussions on student life and policy with directors and professors
  • Represent the department at events for prospective students

Volunteer

The Prop Shop

2016 – 2024

  • Organized and sorted donated materials for community distribution
  • Improved sales-floor layout and efficiency through coordinated volunteer efforts

Also part of my story

Gamma Phi Beta, MemberNational Charity League, MemberSpanish Club, ExecutiveKey Club, MemberInteract Club, MemberVarsity Figure Skating

Skills

What I bring to the table

Business & Product

  • Product Lifecycle Support
  • Project Coordination
  • Process Improvement
  • Customer Experience

Data & Analytics

  • Data Analysis
  • Analytics Dashboards
  • Microsoft Excel
  • SQL

Leadership & Collaboration

  • Cross-functional Collaboration
  • Team Training & Onboarding
  • Public Speaking
  • Stakeholder Communication

Bachelor of Chemical Engineering, Honors

University of Minnesota – Twin Cities · Sept 2023 – May 2027

Presidential Scholarship Award

Chemical engineering trained me to break down complex systems, work from data instead of assumptions, and stay calm when a process doesn't go as planned. Those skills translate directly into business analysis and product work. I bring the same rigor to a market analysis or a stakeholder meeting that I'd bring to a process design: define the problem clearly, gather the right data, and test before committing.

Beyond the Resume

What keeps me busy outside of work

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